PRIVACY POLICY
Above-Net for us . Therefore, we make every effort to comply with all necessary security measures to ensure your data is protected and that you, the data subject, are fully aware of how we use it.
DATA CONTROLLER
The controller of your data is the company ABOVE-NET COMERCIO DE INFORMATICA, TELECOMUNICACAO E SERVICOS LTDA ( Above-Net ), located at Rua Dalcidio Jurandir, 255, Loj 123, Barra Da Tijuca, Rio de Janeiro – RJ, CEP 22631-250, and registered with the CNPJ/MF under number 05.920.155/0001-60.
For any questions or concerns about how we handle your personal data, you can contact us via the following email: vendas@abovenet.com.br
For what purposes do we process your personal data?
Customer service channels:
When you contact us through the contact form available on our website, or through our customer service channels (message, phone or email), your identification and contact information will be collected by us so that, based on our legitimate interest or to enable the execution of the contract, we can respond to your message and/or take the necessary steps regarding your request. Please note that when using our telephone channel, the call may be recorded to ensure the quality of our services.
Furthermore, based on our legitimate interest in maintaining a close relationship with our customers, we may use your data to send promotional information about our products and services.
Newsletters
The personal data collected through the newsletter form will be processed based on our legitimate interest so that you can receive our bi-weekly clippings with news and information about our services and products.
Social media
Personal data published on our social media networks (YouTube, Facebook, Instagram, Twitter, and LinkedIn) may be used, based on our legitimate interest, to send promotional information about our products and services. To obtain information on how your data is used by the social media networks where Above-Net is present, we suggest that you review their respective privacy policies.
Blog
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it.
Gravatar's privacy policy is available here: https://automattic.com/privacy/ . After your comment is approved, your profile picture will be publicly visible next to your comment.
We may use this data, based on our legitimate interest, to send you promotional information about our products and services.
Cookies
Cookies are small pieces of data stored in the browser of website visitors, generally used to track user-selected settings and actions performed on a website.
Above Above-Net uses cookies for several important reasons, such as:
- To provide a great experience for our visitors and customers.
- To monitor and analyze the performance, operation, and effectiveness of the website.
- To ensure that our website is secure.
- In order to offer personalized services according to your preferences.
Our website uses the following cookies:
| Name | Purpose | Duration |
| li_gc | Used to store visitor consent for the use of cookies for non-essential purposes. | 6 months |
| AnalyticsSyncHistory | Used to store information about the time a synchronization occurred with the lms_analytics cookie for users in designated countries. | 1 month |
| _GRECAPTCHA | Google reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis. | 6 months |
| __ss_referrer | This cookie contains information about the visitor's origin, referred to as the visit origin. | 1 hour |
| bcookie | This is a first-party cookie from Microsoft MSN for sharing website content via social media. | 1 year |
| lidc | This is a first-party cookie from Microsoft MSN that ensures the proper functioning of this website. | 1 day |
| uuid2 | This cookie enables targeted advertising through the AppNexus platform – it collects anonymous data about IP addresses from ad views, page views, and more. | 3 months |
| pa_openx_ts | This cookie is set by Perfect Audience and is used for advertising purposes based on user behavior data. | 1 year and 1 month |
| personalization_id | This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. | 1 year and 1 month |
| IDSYNC | This cookie carries information about how the end user uses the website and any advertising that the end user may have seen before visiting the website. | 1 year |
| pa_yahoo_ts | This cookie is set by Perfect Audience and is used for advertising purposes based on user behavior data. | 1 year and 1 month |
| YSC | This cookie is set by YouTube to track views of embedded videos. | Section |
| VISITOR_INFO1_LIVE | This cookie is set by YouTube to track user preferences for YouTube videos embedded on websites; it can also determine whether the website visitor is using the new or old version of the YouTube interface. | 6 months |
| UserMatchHistory | This cookie is used to track visitors so that more relevant ads can be shown based on the visitor's preferences. | 1 month |
| koitk | It collects data on visitor behavior and interaction – This is used to optimize the website and make on-site advertising more relevant. | 1 year and 1 month |
| bscoookie | Used by the social networking service, LinkedIn, to track the usage of embedded services. | 1 year |
| __ss | This cookie is storing the session ID for your visit. It is used in combination with _ss_tk to group website visits into reports for a single user. | 1 day |
For more information, please visit the Google and LinkedIn privacy policies.
You can allow or block cookies, as well as delete your browsing data (including cookies) in your browser. Consult the options and instructions provided by your browser.
For how long will we keep the data?
The personal data you provide will be kept indefinitely, until you request the deletion of your data from our database. Deletion of personal data will not be possible when it is necessary for compliance with a legal or regulatory obligation, for the legal exercise of rights by Above-Net , or when it is kept anonymously.
The data collected through cookies will be kept for the periods stated in this Policy.
To which recipients can we share your data?
Your personal data may be transferred to the following recipients:
- Public bodies, for the purpose of complying with a judicial, legal or regulatory provision;
- Above-Net service providers related to website management and hosting, as well as marketing companies, IT companies, and sales representatives.
Above-Net 's service providers store their data in data centers located outside of Brazil.
Above Above-Net will take all necessary measures to ensure that its representatives, employees, collaborators, or third parties who need access to personal data to perform their professional duties in relation to the services are subject to confidentiality commitments.
What are your rights regarding the data you provide?
At any time, you may exercise your rights to:
- Confirm that we are processing your data;
- To have access to them;
- Request the correction of incomplete, inaccurate, or outdated data;
- In some cases, request the anonymization, blocking, or deletion of unnecessary, excessive, or unlawfully processed data;
- Request data portability to another service provider;
- Request the deletion of personal data processed with your consent, except when necessary for compliance with a legal or regulatory obligation on the part of Above-Net , or when kept anonymously;
- Request information about the public and private entities with which we share your data.
To obtain this information or to submit a rights request, please contact us by email at vendas@abovenet.com.br.
Changes to our Privacy Policy
In our pursuit of continuous improvement, we may change this Privacy Policy at any time. Whenever this occurs, we will post the changes on our website in a visible and easily accessible location.