PRIVACY POLICY
For us at Above-Net respect and care for their personal data is a priority. Therefore, we make no effort when complying with all security measures needed to make your data protected and for you, data subject, be fully aware of how we are used by us.
Responsible for treatment
The controller of his data is the company ABOVE-NET Comercio de Informática, Telecomunicacao e Servicos Ltda ( Above-Net ), located at Rua Dalcidio Jurandir, 255, Loj 123, Barra da Tijuca, Rio de Janeiro-RJ, Cep 22631-250 , and registered with CNPJ/MF under number 05.920.155/0001-60.
For any questions or questions about how we treat your personal data you can contact us through the following email: sales@abovenet.com.br
For what purposes do you deal with your personal data?
Customer service channels:
When you contact us through the contact form available on our site, or through our customer service channels (message, phone or email), your identification and contact data will be collected by us so that We may, based on our legitimate interest or to enable the execution of the contract, respond to your message and/or take the necessary measures regarding your request. Please be advised that when using our telephone channel, the call can be recorded to ensure the quality of our services.
In addition, based on our legitimate interest in maintaining a relationship close to our customers, we can use your data to send promotional information about our products and services.
Newsletters
Personal data collected through the Newsletter form will be treated based on our legitimate interest so you can receive our biweekly clipping with news and information about our services and products.
Social media
Personal data published on our social networks (Youtube, Facebook, Instagram, Twitter and LinkedIn) can be used, based on our legitimate interest, to send promotional information about our products and services. For information on how your data is used by social networks in which Above-Net is present, we suggest you review your own privacy policies.
Blog
When visitors leave comments on the site, we collect the data shown in the comments form, in addition to the visitor's IP and browser data, to assist in detecting spam. An anonymous sequence of characters created from your email (also called hash) can be sent to enlargement to check if you use the service.
Gravatar's privacy policy is available here: https://automattic.com/privacy/ . After approving your comment, your profile photo is publicly visible with your comment.
These data may be used by us, based on our legitimate interest, to send you promotional information about our products and services.
Cookies
Cookies are small pieces of data stored in a site visitors browser, usually used to track the settings selected by users and actions performed on a site.
ABOVE Above-Net uses cookies for many important reasons, such as:
- To provide a great experience to our visitors and customers.
- To monitor and analyze the performance, operation and effectiveness of the site.
- To ensure that our site is safe.
- To be able to offer personalized services and according to your preferences.
Our site uses the following cookies:
| Name | Purpose | Duration |
| Li_GC | Used to store visitor consent to use cookies for non -essential purposes. | 6 months |
| Analyticssynchistory | Used to store information about the time when a synchronization with the LMS_ANALYTICS cookie for users in designated countries occurred. | 1 month |
| _GERCAPTCHA | Google Recaptcha defines a necessary cookie (_gracaptcha) when performed for the purpose of providing your risk analysis. | 6 months |
| __ss_referrer | This cookie contains information about the origin of the visitor, called the origin of the visit. | 1 hour |
| BCOOKIE | This is a 1st part of Microsoft MSN cookie to share the site content through social media. | 1 year |
| lidc | This is a 1st part of MSN Microsoft that ensures the proper functioning of this site. | 1 day |
| uuid2 | This cookie allows advertising targeted through the AppNexus platform - collects anonymous data on IP addresses of ad views, page views and more. | 3 months |
| PA_OPENX_TS | This cookie is defined by Perfect Audience and is used for advertising purposes based on user behavior data. | 1 year and 1 month |
| customization_id | This cookie carries information about how the end user uses the site and any advertising that the end user may have seen before visiting this site. | 1 year and 1 month |
| Idsync | This cookie carries information about how the end user uses the site and any advertising that the end user may have seen before visiting this site. | 1 year |
| PA_YAHOO_TS | This cookie is defined by Perfect Audience and is used for advertising purposes based on user behavior data. | 1 year and 1 month |
| YSC | This cookie is defined by YouTube to track incorporated video views. | Section |
| Visitor_info1_live | This cookie is defined by YouTube to track user preferences for YouTube videos incorporated into websites; You can also determine whether the site visitor is using the new or old version of the YouTube interface. | 6 months |
| Usermatchhistory | This cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences. | 1 month |
| koitk | Collects data on visitors' behavior and interaction - this is used to optimize the site and make advertising on the site more relevant. | 1 year and 1 month |
| bscookie | Used by the social network service, LinkedIn, to track the use of incorporated services. | 1 year |
| __ss | This cookie is storing the Session ID for your visit. It is used in combination with _SS_TK to group the site visits into reports for a single user. | 1 day |
For more information, go to Google and LinkedIn's privacy policy.
You can allow or block cookies as well as eliminate your navigation data (including cookies) to your browser. See the options and instructions your browser offers.
How long will we keep the data?
The personal data provided by you will be kept indefinite until you request the elimination of the data from our registration. The elimination of personal data will not be possible when necessary to fulfill the legal or regulatory obligation, for the legal exercise of rights by Above-Net or when they are maintained anonymously.
The data collected through cookies will be kept for the deadlines informed in this policy.
What recipients can we communicate your data?
Your personal data can be transferred to the following recipients:
- Public agencies, for the purpose of complying with a legal, legal or regulatory provision;
- Above-Net service suppliers related to site management and hosting, as well as marketing, IT and commercial representatives.
Above-Net service suppliers store your data on data centers located outside Brazil.
ABOVE Above-Net will take all the necessary measures to ensure that its representatives, employees, employees or third parties who have the need to access personal data to fulfill their professional functions regarding services are subject to confidentiality commitments.
What are your rights regarding the data provided?
At any time you can exercise your rights from:
- Confirm if we are dealing with your data;
- Have access to them;
- Request the correction of incomplete, inaccurate or outdated data;
- In some cases, request anonymization, blocking or elimination of unnecessary, excessive or dealt with in disagreement with the provisions of the data protection standard;
- Request data portability to another service provider;
- Request the elimination of personal data treated with their consent, except when necessary to fulfill the legal or regulatory obligation by Above-Net , or when they are maintained anonymously;
- Request information about public and private entities with which we share your data.
To obtain this information or send a rights request, we ask you to contact us by email sales@abovenet.com.br
Modifications of our privacy policy
Seeking continuous improvement we can change the privacy policy at any time. Whenever this occurs, we will disclose changes to our site in a visible and easily accessible place.
