Remote Monitoring for Equipment Manufacturers
Maximize efficiency with Remote Monitoring for Equipment Manufacturers: advanced IoT solutions for real-time control and maintenance.
Challenge
To identify and anticipate operational problems in equipment located at the manufacturer's customers in order to reduce downtime and maintenance costs.
Solution
An equipment manufacturer has acquired the Bridgemeter remote monitoring solution as a white-label solution and offers the service to its customers directly to anticipate problems and reduce travel costs in existing maintenance contracts.
The client is a multinational manufacturer of industrial equipment that provides technical assistance and maintenance services for its machines to its customers. Their biggest challenge was identifying a problem in a machine remotely in order to pinpoint faults and determine the appropriate maintenance procedures. Furthermore, the entire predictive maintenance process was performed on-site, connected to the machine via a computer used by the maintenance team.
This model, in addition to being inefficient, generated a very high cost for the manufacturer in terms of travel and personnel, as it depended on physical visits for a simple inspection of the machine's operation.
The project was developed based on Above-Net Bridgemeter Industrial IoT monitoring . Through the platform, the client can monitor the operation of all equipment under maintenance contract worldwide in real time.
Within various scalability and security requirements, communication with the equipment controllers (PLCs – Siemens with S7Comm communication) was necessary, for which Bridgemeter is compatible and certified.
Another important requirement was communication flexibility across various countries, independent of the manufacturer's clients' local network, avoiding communication limitations and resistance to installation by IT teams. The chosen communication technology was cellular data using the Above-Net .
All equipment parameters are transmitted through a cellular gateway offered in the solution, processed, and stored in real time. The Bridgemeter functional layer acts instantly, automatically triggering alarms and notifications based on intelligent rules defined by the platform user.
Furthermore, the Bridgemeter app indicates to the local maintenance team any existing trends or problems, as well as a checklist of tasks to be performed to resolve them.
With in-depth experience in developing remote industrial communication solutions, Above-Net offered a Turn-Key IoT solution encompassing the integration, communication, information, functionality, and business layers in a single product, saving the client time and resources and immediately providing true process digitization.